How to empower growth & automation on a Digital Media startup?

Challenge

As a digital media startup, we need to focus our attention and efforts. It was clear that we wouldn’t want to build all system support ourselves. In the subscription economy, there’s so much to consider along the entire customer journey: seamless sign-up and subscription lifecycle, acquisition and coupons, clean and compliant customer records, reliable regular billing, managing churn, … With Abowire and its capabilities for out-of-the-box integration, we found just what we needed.

Additionally, our requirements extended beyond the basics to encompass reporting capabilities, analytics, and dashboards essential for proactive subscriber management, including features such as e-mail automation and churn prevention.

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Solution

Abowire not only met but exceeded our expectations by providing a solution that was both simple yet powerful. Striking a balance between robust foundational features and avoiding unnecessary functional bloat, Abowire offered precisely what we needed, both in the present and for future scalability. The platform's seamless integration into our existing reading experience and customer journey was another significant advantage. The dedicated and cooperative nature of the Abowire team further facilitated a smooth implementation process, making the collaboration a genuinely positive experience.

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Results

We are happy! Your service was very reliable, and wherever we were in doubt, support was just a “ping” away via Slack. You haven’t changed our daily operations – but even better – you have enabled them.

By empowering us with its capabilities, the platform has become an invaluable asset, allowing us to navigate our business landscape with confidence and efficiency.